FAQ

Where can I buy Toblerone?

Toblerone is sold by major distributors. The milk recipe is available all year round. Other recipes and formats are only available during seasonal highs (Christmas, Easter).

Is Toblerone suitable for Vegetarians?
Yes, Toblerone is suitable for vegetarians.

Does Toblerone contain Gluten?
No. All Toblerone flavours do not contain any gluten ingredients.

Can you send me some free samples?
Unfortunately we cannot send free samples of chocolate by post.

Where is Toblerone made?
Toblerone is made in Bern, Switzerland.

Does Toblerone contain nuts?
All Toblerone flavours contain almonds.

Is Toblerone suitable for people who are intolerant to lactose or milk?
All Toblerone flavours contain milk and so they are not suitable for people with a milk or lactose intolerance.

How long does it take to deliver?
We aim to dispatch your order within 5 working days and delivery is 2-3 working days.  Please allow 14 days for delivery.

What Characters, Numbers & Symbols can I use?
Characters available:
A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W, X, Y & Z
Numbers available:

1, 2, 3, 4, 5, 6, 7, 8, 9 & 0

Symbols available:
!, &, ', +, -, ,, and .
Special characters available:
À, Á, Â, Ã, Ä, Å, Æ, Ç, È, É, Ê, Ë, Í, Ï, Ñ, Ò, Ó, Ô, Ö, Ø, ù, ú, û, ü, ý, ö, ÿ

 

I am experiencing issues with the site?

In order to bring you the best experience we are only able to support the latest versions of web browsers.  If you are experiencing any issues please update your internet browser (see below for current supported browsers).  If you are still experiencing please contact enquiries@mytoblerone.fr

What web browsers are support?
We currently support the following browsers:

 Safari  Version 11 and above
Chrome Version 68 and above
Firefox Version 61 and above
Edge Version 42 and above
Internet Explorer Version 11 and above
Mobile IOS Safari iOS 10 and above
Chrome Mobile Version 68 and above

 

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